Information Technology Support Engineer - Dubai

Information Technology Support Engineer

Responsibilities

Installing and configuring end-user’s computer systems.
Monitor backups and ensure data is secured for all the servers.
Responding to client IT support requests from end-users of DRE and its group of companies.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site or via remote-access systems.
Offering solutions that meet the needs of our group of companies.
Troubleshooting hardware and software issues, and networking problems.
Maintaining good client relations.
Tracking and managing work records. Researching for solutions for frequent issues that occur in the typical office environment
Maintaining job requests and reports

Requirements

Bachelor’s degree in information technology or computer science.
Proven work experience as an IT support engineer with a minimum of 2 years.
Knowledge of computer hardware and networking systems.
Experience in handling enterprise-wide firewall systems like Fortinet.
Experience in working with PABX Systems.
Good time management skills.
Good interpersonal skills.
Ability to troubleshoot complex hardware and software issues.
Excellent written and verbal communication skills.
Ability to think critically.

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https://ae.linkedin.com/jobs/view/information-technology-support-engineer-at-distinguished-real-estate-2882779236?

Posted on : 2 years ago, #111608, 37 views

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