Application Specialist Required in Dubai - Dubai

Application Specialist Required in Dubai

A leading Medical Devices company is actively recruiting an Application Specialist to be based in Dubai.

***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

Key aspects of the role include:

Responsible for pre-installation and onsite services
Escalating issues to CS Manager
Making sure that installation and training contracted by customer is delivered on time
Recording time spent on various tasks during a project
Emailing or sending scanned Intervention Report (IR) to CS Manager
Submitting expense report
Providing feedback to TPS team regarding any important information relevant for future support activities
Notifying CS Manager regarding kernel and/or driver issues
Relaying customer feedback gathered during support calls or installations to CS Manager and R&D team
Remain current with Data Innovations' Quality Requirements
Participating in the development of internal documentation supporting the product development
Providing feedback on end-user documentation
Completing all compulsory Training Assessments in timely manner

To be successful you will need to meet the following:

Bachelor’s degree in Computer Science, Information Technology or related field OR 5 years of experience as a medical laboratory technician with experience of administration of laboratory IT systems
A minimum of three years working experience in information technology, customer support or similar position
Proficient with MS Applications (Word, Excel, Outlook, and PowerPoint)
Solid knowledge of computing and technical environments, such as operating systems, communication protocols, software applications, hardware platforms, etc.
Deep knowledge of computer and network sciences: "RS-232" serial connections, TCP/IP, data communication
Keep abreast of evolving technology
Excellent customer interaction, analytical and problem-solving skills
Excellent communication skills (verbal, written and interpersonal) in English and French (additional languages are a plus)
Ability to meet travel obligations
Ability to handle information sensitively and confidentially

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/application-specialist-at-kinetic-business-solutions-3346444358?r

Posted on : 2 years ago, #132237, 5 views

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