Employee Benefits Claims Team Leader - Dubai

At Equitable, our strength lies in our people. We value diversity, individuality, and collaboration — all of which drive innovation and positive impact in our communities. As part of our mission to help clients secure their financial well-being, we are currently seeking a Short-Term Disability Team Leader to join our Disability and Absence Claims division.
This leadership role reports directly to the Disability and Absence Claims Leader and plays a key part in overseeing claim management, maintaining strong client relationships, and ensuring outstanding service quality.
Key Responsibilities:
• Claims Oversight: Manage the full lifecycle of disability and leave-of-absence claims to ensure accuracy, compliance, and adherence to company and regulatory standards.
• Client Relations: Build and nurture trusted relationships with clients, addressing inquiries and resolving concerns effectively to ensure satisfaction.
• Team Leadership: Lead, coach, and develop a team of claims professionals. Set performance expectations, provide mentorship, and encourage professional growth.
• Compliance Management: Ensure all processes align with federal, state, and company regulations. Stay updated on legal and procedural changes.
• Cross-Functional Collaboration: Partner with internal teams, external vendors, and key stakeholders to deliver a seamless and market-leading claims experience.
Compensation & Benefits:
This position offers a competitive base salary ranging from $68,000 to $92,000, depending on experience, skills, and location. Additional compensation opportunities include performance bonuses, short-term incentives, and salary increases.
Eligible employees enjoy a comprehensive benefits package that includes medical, dental, vision coverage, a 401(k) retirement plan, paid time off, and access to Equitable’s Total Rewards Program.
Required Qualifications:
• Bachelor’s Degree required
• Minimum 5 years in Employee Benefits or Group Insurance Claims
• At least 3 years of team leadership experience
• Knowledge of Short-Term Disability (STD), Long-Term Disability (LTD), and Paid/Unpaid Leave programs
Preferred Skills:
• Experience with FINEOS Claims software (preferred, not mandatory)
• Strong analytical and communication abilities
• Proven client relationship management skills
• Ability to handle complexity and ambiguity with confidence
About Equitable:
With a workforce of over ten thousand, Equitable is dedicated to helping clients achieve long-term financial wellness. We empower our employees to lead with purpose, think creatively, and make a difference in their communities. Our culture promotes flexibility, professional growth, and teamwork.
We are proud to be an Equal Opportunity Employer, committed to inclusivity regardless of race, color, religion, gender, ***ual orientation, age, or any other legally protected status.
For accommodation during the application or interview process, please contact Human Resources at (212) 314-2211 or email TalentAcquisition@equitable.com.
Primary Location: United States – Remote
Other Locations: Charlotte, NC / Syracuse, NY
Schedule: Full Time
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