Desktop Engineer for Bahrain - Manama

VAM Systems is a Business Consulting, IT Solutions and Services company.
VAM Systems is currently looking for Desktop Engineer for our Bahrain operations with the following skillsets and terms & conditions:
Qualifications and Experience
Essential (Minimum)
• University Degree from a recognized university or institution
Desirable (Optional)
• IT certification in Desktop other related IT Infrastructure
certificates
• At least 1 year of work experience in IT
• A job that involves interacting with customers
Knowledge.
Essential (Minimum)
• Essential IT technical skills in Desktop
• Installation/Configuration/Support
Desirable (Optional)
• Able to resolve IT issues efficiently
• Ability to make quick decisions on problem resolution
• Imeplemented number of desktop projects
• Essential IT technical skills in Servers, Network and other IT Infrastructure areas
Skills:
Essential (Minimum)
• Very good command in English (Both writing & speaking).
• Techincal troubleshooting skills
Desirable (Optional)
• Fluent in English
• Business Professional Language
• Customer service awareness and skills.

Main duties
To support the IT Infrastructure and maintain high quality and professional standard, by the following means:
• Receive and respond to the service requests assigned by the Desktop Team Leader (Incidents or normal service request ) using the Service Desk System.
• Under general direction, install, configure and support hardware devices and the standard software applications like MS Windows Operation Systems, MS Office suite, Adobe Acrobat, Anti-virus, Windows Emulator and software based on the Business requirements.
• All incidents and service requests are to be handled remotley using the Service Desk system, users site visit will only be done if the remote service cannot be provided.
• Configure, maintain & review the IT Infrastructure set up in the in line with the standard IT policy & procedure.
• Resources must comply with IT security standards and IT process and procedures.
• Constantly monitoring all IT equipments to ensure that non-business related Software is not installed and to regularly update the IT Asset Inventory accordingly.
• Regularly complete and update all the tasks assigned within the target time using the Service Desk System.
• Ability to handle multi-task and support various users at once. Must be capable of following a job to completion. Follow up, troubleshoot and resolve various complex infrastructure problems.
The Selected candidate shall be deputed to one of the leading Organizations in Bahrain
Should you be interested in this opportunity please send resume at talent.acquisition@vamsystems.com

Posted on : 2 years ago, #139378, 1 views

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